The era of “talkative but useless” enterprise AI might finally be ending.
The EAM company built on Microsoft Dynamics 365 Business Central — has launched mobiMentor AI, a fully agentic system designed to perform actual maintenance work, not drown technicians in suggestions and pop-up advice.
This isn’t a chatbot. It’s an AI worker.
And that’s exactly the point.
AI That Doesn’t Wait for Instructions — It Finishes Them
In most industrial environments, technicians still burn hours clicking through screens, updating forms, or wrestling with software that slows down the real job: fixing something.
mobiMentor AI flips that dynamic.
Say, “Close this work order.”
Or, “Create a work request for that pump.”
The system finishes the task inside TAG Mobi and Business Central — instantly.
According to Alexis Turgeon, Verosoft’s Director of Innovation, technicians spend far too much time “fighting the system instead of fixing the equipment.” mobiMentor’s job is to disappear into the workflow, acting like a digital coworker that handles the boring stuff.
This is maintenance automation with teeth, not a glorified voice assistant.
Agentic AI Finally Comes to the Shop Floor
“Agentic AI” is the buzzword of the year, but in heavy industry, reliability matters far more than hype.
Verosoft built its system around five pillars:
- AI that takes action — generating work orders, reports, and updates directly in the EAM system.
- AI that understands maintenance — trained on real EAM and reliability data, not generic text dumps.
- Real-time adaptability — responses based on asset history, conditions, and operational context.
- No-code automation — managers can build workflows without touching a line of code.
- Voice-enabled execution — hands-free for technicians in the field.
It’s a tight integration between TAG Mobi and Business Central, meaning it fits naturally into environments already running Microsoft’s ERP backbone.
Industrial AI With Guardrails
Big manufacturing players care about something Silicon Valley rarely talks about: control.
mobiMentor ships with what enterprise buyers expect:
- Zero data retention by default
- Human-in-the-loop approvals
- Audit trails for every AI-driven action
- Purpose-built, domain-specific training data
In short: no mysterious black box, no AI freelancing decisions in the background.
Why This Matters
Maintenance teams globally are dealing with shrinking labor pools and increasingly complex equipment. Many organizations are under pressure to increase uptime with smaller crews.
AI tools promising “insights” don’t solve that bottleneck. AI that completes the work does.
This could be the first real pivot point for agentic AI in industry. Instead of building productivity tools for office workers, Verosoft is aiming directly at the people who keep plants, factories, and infrastructure running.
If the system performs as advertised, it could shift how maintenance teams document, schedule, and execute frontline work.
The Bigger Play: Microsoft Partners
Because mobiMentor AI is embedded inside Business Central, Microsoft partners gain something rare: a plug-and-deploy agentic AI product that delivers immediate value without years of customization.
That’s a strategic wedge — especially for asset-intensive industries that have been searching for automation beyond dashboards and PDFs.
Conclusion
mobiMentor AI is the rare enterprise AI release that feels less like marketing fluff and more like a working product. If agentic AI is going to matter anywhere, it’s in environments where every minute of uptime counts.
And Verosoft seems intent on making AI that doesn’t talk about work — it gets it done.