In a strategic push to dominate the AI retail operations market, U.S.-based logistics software company Click Labs Inc. has acquired London’s Evermile, an AI-powered retail operations platform built specifically for small and mid-sized retailers.
The move gives Click Labs a stronger foothold in the retail tech space and opens the door for thousands of SMEs to access automation tools previously reserved for enterprise giants.
Key Takeaways
- Acquisition expands AI retail automation to small and mid-sized businesses worldwide.
- Evermile acts as a “virtual operations manager”—automating order prep, delivery assignments, SLA tracking, and customer engagement.
- Click Labs gains entry into the retail operations market, complementing its logistics and delivery software.
- SMEs get enterprise-grade AI tools without the complexity, cost, or large teams.
Why This Matters
E-commerce is evolving fast, and AI is rewriting the playbook for how retail works. The challenge? Most independent retailers don’t have the tech budgets, teams, or tools that big brands do.
Evermile, founded in 2022 by Omer Goldschmidt, Ynon Cohen, and Omry Hochberg, set out to close this gap. Its platform functions like a virtual operations manager—handling repetitive, time-consuming tasks so retailers can focus on growth.
Since launching in 2023, Evermile has already powered hundreds of thousands of orders and worked with well-known UK brands like Ottolenghi, CakeBox, and Paul’s Bakery. Its reach spans food, fashion, wine, pharmacy, and more.
Goldschmidt says the acquisition allows them to “take that mission global—across more markets, verticals, and delivery models.”
Click Labs’ Big Bet
Click Labs CEO Samar Singla praised Evermile’s tech and merchant-focused design, saying it will help retailers “simplify operations, deliver seamless experiences, and grow smarter in a demanding market.”
With Evermile in its portfolio, Click Labs will now offer an end-to-end retail platform covering everything from online checkout to doorstep delivery and post-purchase support. The plan includes gradual integration into flagship products like JungleWorks, Tookan, Yelo, and Hippo—rolling out across North America, Europe, the Middle East, and APAC.
Industry Trend: Consolidation in Retail Tech
This acquisition follows a wider trend in the retail tech space, where companies are racing to unify fragmented services. Recent moves—such as DoorDash buying SevenRooms, Uber investing in Trendyol, and GlobalE acquiring ReturnGO—show the growing demand for platforms that streamline both logistics and customer experience. For SMEs, this could be the start of a new era—where AI isn’t just a buzzword, but an everyday tool for running a leaner, smarter retail business.