Customer Service Automation - Evolution AI Hub

AWS re:Invent 2025, Agentic AI Takes Over: Amazon Drops Multicloud, New Models, and Industry Deals

December 1, 2025 by Francis Tirkey

AWS re:Invent 2025 is no longer about cloud bragging rights. This year, it’s about agency. And Amazon came ready to prove that AI isn’t just answering questions anymore—it’s making decisions, running workflows, and stitching together entire industries. AWS kicked off the 2025 conference with a … Read more

Renting Cars from Hertz? You Might Get Hit with Surprise Damage Fees

June 24, 2025 by Aarohi Minj

Renting from Hertz? You Might Get Hit with Surprise Damage Fees

Hertz is deploying AI-powered scanners to check rental cars for damage, aiming to speed up and “enhance” the experience. But a $440 scratch? That’s the new reality—according to one shocked customer. Key Takeaways: What’s New: AI Inspections Arrive at Hertz Hertz is using artificial intelligence … Read more